Nice to see you here, my name is Diego and I want to be your next Technical Costumer Support Specialist and join your revolution in customer support.

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After reading the job post and pretty much everything about Crisp, I am happy to say that I believe that we are an amazing match for each other.

 

A bit about me

I was born and live in Montevideo, Uruguay, a lovely small country you may have heard of. I have a degree in business and marketing and, more importantly, I believe I have the characteristics, goals, and experience that you are looking for. 

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I am passionate about helping people, solving problems, the web, and technology in general. I know this to be true since I’ve tested it for almost seven years working in both the Support and Support Engineering teams at Pipedrive CRM. Joining a startup and splitting my time between Tallinn and Montevideo was a challenging but very rewarding adventure.​

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Having a balanced life is very important to me, so in my spare time I focus on practicing sports like squash, running, jiu-jitsu, and football. I also enjoy reading a lot (I’m a big fan of sci-fi and history) and spending time with my friends and family.

 

Cultural fit

I found myself nodding in agreement while reading your "about us" page, so I’m very excited about the opportunity to be part of it. I've read a lot but I don't think I've read before such a phrase as "great ideas don't need ladders to climb", it resonates strongly with me. Your flat-remote-first excellence driven world is the kind of place I'm attracted to.​

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Product fit

It’s inspiring to see that, since 2015, you’ve bootstrapped your ambition of being the "apple" of customer support. After doing a deep dive into all things Crisp (blog, videos, social media, website, etc.) I was genuinely impressed. It’s always a breath of fresh air to see companies like yours flourish, and I would be thrilled to join the team and be a part of the 'revolution'. 

 

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Job fit

I can confidently say that I love doing this type of work in a company that cares deeply about its product (and sees support as part of it), culture, values, and its people. Your job description is clear, comprehensive, and very well written, which makes it easy for me to envision what the future could look like on this path. The combination of all these elements leads me to believe that this particular role is exactly what I’m looking for.

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